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Job Duties:
• Manage the configuration and operation of client-based computer operating systems
• Installs system images and verifies that security software is installed and configured
• Create, change, and delete user accounts per request
• Install and test computer-related equipment
• Provides helpdesk support by trouble-shooting and resolving helpdesk tickets or escalating to IT Management as
appropriate
• Diagnoses and resolves end-user network or local printer problems, PC desktop and laptop hardware/software
problems, e-mail, Internet and local-area network access problems
• Installs and configures computers, printers and other peripherals
• Ability to communicate –oral or written - technical information to all levels of end-users
• Maintains various programs and small projects
• Performs other related duties as required and assigned
Full Time
Insurance
$49k-66k (estimate)
04/14/2023
07/11/2024
grahamco.com
PHILADELPHIA, PA
200 - 500
1950
Private
WILLIAM A GRAHAM IV
$50M - $200M
Insurance
The Graham is an insurance brokerage and consulting firm that providesemployee safety and business viability services.
The job skills required for IT/Helpdesk Specialist include Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an IT/Helpdesk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT/Helpdesk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT/Helpdesk Specialist positions, which can be used as a reference in future career path planning. As an IT/Helpdesk Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT/Helpdesk Specialist. You can explore the career advancement for an IT/Helpdesk Specialist below and select your interested title to get hiring information.