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Graham
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IT/Helpdesk Specialist
Graham Batavia, NY
$49k-66k (estimate)
Full Time | Insurance 1 Month Ago
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Graham is Hiring an IT/Helpdesk Specialist Near Batavia, NY

Job Duties:

• Manage the configuration and operation of client-based computer operating systems
• Installs system images and verifies that security software is installed and configured
• Create, change, and delete user accounts per request
• Install and test computer-related equipment
• Provides helpdesk support by trouble-shooting and resolving helpdesk tickets or escalating to IT Management as
appropriate
• Diagnoses and resolves end-user network or local printer problems, PC desktop and laptop hardware/software
problems, e-mail, Internet and local-area network access problems
• Installs and configures computers, printers and other peripherals
• Ability to communicate –oral or written - technical information to all levels of end-users
• Maintains various programs and small projects
• Performs other related duties as required and assigned

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$49k-66k (estimate)

POST DATE

04/14/2023

EXPIRATION DATE

07/11/2024

WEBSITE

grahamco.com

HEADQUARTERS

PHILADELPHIA, PA

SIZE

200 - 500

FOUNDED

1950

TYPE

Private

CEO

WILLIAM A GRAHAM IV

REVENUE

$50M - $200M

INDUSTRY

Insurance

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About Graham

The Graham is an insurance brokerage and consulting firm that providesemployee safety and business viability services.

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The following is the career advancement route for IT/Helpdesk Specialist positions, which can be used as a reference in future career path planning. As an IT/Helpdesk Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT/Helpdesk Specialist. You can explore the career advancement for an IT/Helpdesk Specialist below and select your interested title to get hiring information.